Every review answered.
Every time.
Urgent Reply monitors your Google, Facebook, Instagram, WhatsApp, and email reviews — and responds within minutes using AI trained on your business voice. Your reputation, on autopilot.
How it Works
Up and running in three steps.
No technical setup. No learning curve. Connect your channels, and Urgent Reply takes it from there.
Connect your channels
Link your Google Business Profile, Facebook Page, Instagram, WhatsApp Business, and email in under two minutes. OAuth — no passwords stored.
AI drafts responses
Our AI reads every incoming review, detects sentiment, and drafts a response in your brand voice — empathetic for negatives, warm for positives, constructive for mixed.
We send, you review
Responses go out automatically. Flagged reviews — anything sensitive or below 3 stars — come to you first. You stay in control without spending hours on it.
Live Demo
See AI replies for your business
Enter your business name below and watch Urgent Reply generate real AI responses to sample reviews — instantly.
Free demo — no account required. Responses are AI-generated examples.
Generating responses for …
AI responses for
Here's how Urgent Reply would respond to these reviews — automatically.
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Features
Every channel.
One dashboard.
Stop switching between apps. Urgent Reply pulls reviews and messages from every platform your customers use into a single, clean inbox.
- Google Business Profile — the reviews that matter most for local search
- Facebook — page reviews and direct messages
- Instagram — comments and DMs in your business voice
- WhatsApp Business — respond to customer messages at scale
- Email — support emails handled with the same AI tone rules
Pricing
Simple, honest pricing.
All plans include a 3-day free trial. No credit card required to start.
- Google + Facebook + Email
- AI-powered auto-replies
- Up to 200 replies/month
- Human review on flagged messages
- 3-day free trial
- All 5 channels (incl. Instagram + WhatsApp)
- Priority human review team
- Custom brand voice training
- Unlimited replies
- Analytics & monthly reports
- 3-day free trial
- Up to 10 business locations
- Everything in Pro
- Multi-location management
- Bulk reporting & exports
- Team access & permissions
- 3-day free trial
Why It Works
Built on what the research shows.
Reviews drive real revenue
Businesses that respond to reviews see measurably higher revenue than those that don't. Responding signals trust — to customers and to Google's local ranking algorithm.
Customers expect a reply
More than half of customers who leave a review expect a response within a week. Most small businesses don't respond at all — not because they don't care, but because they run out of time.
Silence reads as indifference
When a 2-star review sits unanswered, every future customer who reads it sees a business that doesn't care. A thoughtful, empathetic response — even to a harsh review — changes that story entirely.